Shipping Policy

Canada

Flat rate $10, Free shipping for order over $65

2 - 8 business days

*We do offer free local delivery for people who live 5km away from Paw's Wooof office ( If you live in North York or York region, Ontario, feel free to drop a message )

United States

Flat rate $12

2 - 8 business days

United Kingdom

Flat rate $15

5 - 20 business days

France

Flat rate $15

5 - 20 business days

Italy

Flat rate $18

5 - 20 business days

Germany

Flat rate $15

5 - 20 business days

Australia

Flat rate $20

5 - 20 business days

New Zealand

Flat rate $15

5 - 20 business days

Singapore

Flat rate $15

5 - 20 business days

Japan

Flat rate $20

5 - 20 business days

We are considering shipping to more countries and regions if there are needs! Do let us know where you guys from by hit the chat box or shoot us an email!

We will process your order within 3 business days and provide step by step for the package through email. Due to Covid-19 disruptions, there may be shipping delays in some regions.

Shipping time may vary due to product availability. Paw's Wooof reserves the right to cancel any orders that involve product availability in which the customers will be contacted.

Please note that any taxes and customs fees in regard to your purchase are to be held responsible by the customer.

Please note that the estimated delivery times do not include weekends and public holidays.

Please ensure all of your shipping details are absolutely correct before placing the order. We are not responsible if the incorrect or missing shipping information is provided at check out. We will not process any refunds in such circumstances.

 

We are not responsible for delivering items to the shipping address provided at check out. We are not liable if the item is lost or stolen after the item has been marked as delivered by your local postal service. Please ensure the delivery location is a safe environment.

We do not accept address change after placing the order, If you have any questions related to the delivery, please contact info@pawswooof.com

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.